Shipping & Delivery
Shipping Information
We are proud to offer international shipping services to over 200 countries and territories around the world. Our commitment to delivering exceptional value and service to our customers is at the heart of everything we do. As we continue to grow, we remain dedicated to exceeding expectations and ensuring a seamless shipping experience—no matter where you are.
How many days does it take to ship orders?
All orders require 4-5 business days production time (may be longer during holidays).
Do you ship worldwide?
Yes, we offer flat-rate shipping to over 200 countries worldwide. However, there are a few locations we are currently unable to ship to. If your order falls within one of these areas, we sincerely apologize for the inconvenience and will reach out to you promptly to discuss alternative solutions or issue a full refund.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Region | Estimated Shipping Time |
|---|---|
| Australia / New Zealand | 10 - 20 Business Days |
| USA & Canada | 7 - 12 Business Days |
| UK & Europe | 7 - 20 Business Days |
| All Other International | 10 - 25 Business Days |
Will I receive tracking information?
Yes, you will receive a confirmation email with tracking details as soon as your order has been shipped.
Why does my tracking status show “no information available”?
Please note that for some shipping carriers, it may take 2–4 business days for tracking information to become available in their system. We appreciate your patience during this time.
Why did my order arrive in multiple packages?
For logistical reasons, items from the same order may be shipped separately, even if combined shipping was requested. This allows us to ensure faster and more efficient delivery.
If you have any further questions or need assistance, feel free to reach out to us at
support@nerdotopia.store — we’re always happy to help.