FAQs
Returns & Exchanges
Can I return my order if I change my mind?
As our items are custom-made for each order, we’re unable to accept returns. This ensures every piece is uniquely yours, crafted with care and precision.
What if I received the wrong item?
If we’ve made an error and sent the wrong item, please contact us immediately. We’ll promptly correct the mistake and ensure you receive the right order as quickly as possible.
Can I exchange for a different size?
To provide the best experience, we ask that you carefully confirm your size before ordering, as we’re unable to offer exchanges. Each item is tailored specifically for you, helping us maintain a seamless process.
Orders & Shipping
When will my order ship?
Each order is carefully crafted to order with meticulous attention to detail. We aim to ship within 3-5 business days, ensuring your item is ready for its journey.
How long will it take to arrive?
Yes, we ship worldwide! Whether you’re in a bustling city or a far-off realm, we’ll work to deliver your order.
Do you ship internationally?
Absolutely! Whether you’re on Earth, Asgard, or the Shire, we’ll do our best to get your order there. Just don’t blame us if customs has an Orc guarding the gate.
Product & Sizing
How do I pick the right size?
Our sizing chart is your trusty guide to finding the perfect fit. Take a moment to review it to ensure your apparel feels as comfortable as your favorite cozy nook.
Are your products true to size?
Our products generally fit true to size. If you’re between sizes, we recommend choosing the larger option for a relaxed fit—because nobody wants their gear feeling like a too-tight spaceship.
Are the designs screen-printed or magic?
Our designs are screen-printed using high-quality inks that are practically enchanted for durability. They’re built to withstand many adventures.
How do I wash the nerdotopia apparel?
To keep your apparel in top shape, follow these steps:
- Turn garments inside out to protect the design.
- Wash in cold water on a gentle cycle for a kind clean.
- Tumble dry on low or air dry for the gentlest care—think of it as giving your clothes a breezy vacation.
- Expect minimal shrinkage with cotton items; it’s just their natural charm.
- Avoid bleach to keep colors vibrant and fabrics happy.
Wear with pride, wash with care, and your apparel will be ready for countless adventures.
Environment
Are your products eco-friendly?
Heck yeah! We print on demand to avoid waste, and we use packaging so green it could make Yoda jealous.
Do you support sustainable practices?
Absolutely! Every order helps us fight against the Empire of Fast Fashion. Together, we’re saving the planet—one product at a time.
About Us
Who are you guys?
We’re Nerdotopia—a team of nerds, geeks, and fandom lovers based in Western Sydney. If it’s nerdy, we probably love it as much as you do.
What inspired you to start this shop?
One day, we realized our wardrobes lacked the flair we deserved. So, like Bruce Wayne becoming Batman, we created Nerdotopia.
Other Questions
Do you take custom orders?
Totally! If you’ve got a unique idea brewing in your head, let’s make it a reality. Just don’t ask us to print anything for the Sith.
Can I gift your products to someone?
Yes, and we highly recommend it. Nothing says “I care” more than a surprise gift. Bonus points if they’re part of the same fandom.